Publications

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Stay tuned with our current studies, topics and cases.

Publication

By physically showcasing the bank’s value proposition, the branch of the future becomes a place for interaction, collaboration and community.

Publication

Process management study 2023

How can banks and savings banks develop sustainable process management that gets more out of it?

Publication

Private Banking Study Germany 2022

Our analysis of the private banking market in Germany identified challenges and opportunities in times of crisis.

MarketFlash#43: Value drivers in banking

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zeb.market.flash. Issue #43: Value drivers in banking

With challenging times ahead, banks start to brace themselves amidst bleak economic outlook. But the question remains: is there a universal framework of value drivers?

Publication

RPA Study

Challenges and success factors for realizing the full potential of Robotic Process Automation.

Publication

CFO Study 2022

Empowering finance: The way to enable CFOs to play their full strategic role.

Publication

Insurance Study 2022

Which insurers are growing while staying profitable – and why claims management is now becoming even more important.

Publication

Retail Study Switzerland

How banks can contribute to reducing the energy consumption of buildings – and benefit from it.

Publication

Retail ESG Study Germany

How banks can contribute to reducing the energy consumption of buildings – and benefit from it.

Publication

Lending business study 2022

Efficient and customer-oriented credit processes are drivers for banks and savings banks. The current, now 3rd edition of the credit study takes up this topic.

Publication

zeb.market.flash. Issue #42: Rebirth of the deposit business

How did the deposit business fare in the past, how will it develop and what is the current playing field across Europe? Is a “battle for deposits” looming?

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Publication

Digital Pulse Check Insurance 2022

Status of digital transformation in the German insurance market – taking the pulse

Study

Agile Readiness Check 2022

Ready for more agility? Many people are, but some organizations are (still) putting the brakes on

Publication

Green Behavior: What matters for Employees in the Financial Service Sector

Factors Influencing Behavioral Intention and Actual Environmental Behavior of Employees in the Financial Service Sector

Publication

Private Banking Study 2022 for Savings banks and Cooperative banks

Potential for savings banks and cooperative banks to do business with affluent people from their region.

Study

European Sustainable Investment Funds Study 2022

Net assets in sustainable investment funds domiciled in Europe in 2021 are three times as high as in 2019 and up 71% from 2020.

Publication

European Payments Study 2022

Who is (still) earning in the European payment market?

Publication

UN Global Compact

Our communication on progress report 2021-22

Publication

zeb.market.flash: Issue #40

Q1 2022: Post-war economic perspectives and impact on banks

Publication

Next in payments

Payments are spearheading innovation in the financial industry. So how will Europeans pay for things in future?

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Transformation Study 2022

Why the effort of establishing a culture of success pays off.

Publication

zeb.market.flash: issue #39

Q4 2021: The green investment challenge for banks.

Publication

Swiss private banking 2021

To retain their pole position, Swiss private banking must embrace change.

Publication

European Insurance Study 2021

Which insurers have been most successful in the past decade and why direct sales will become even more important in the future.

Publication

Savings banks: Merging and staying regional

From the wave of mergers, ever larger units and areas are emerging and with them new questions for the management.

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Mortgage – last bastion for banks?

How banks ensure returns from construction financing by improving their access to customers.

Publication

European Banking Study 2021, 3rd quarter

Tracking European banks’ path to net zero.

Publication

Corporate Banking Study 9.0

Green loans and digital solutions are driving growth after the crisis.

Publication

zeb.market.flash: Issue #38

Q3 2021:European banks build momentum for the second half

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Private customer wallets 2021

Measuring the individual portfolio in the business area of private customer wallets throughout Europe.

Publication

Financial planning in an agile bank

The agile banking race is on and will not leave financial planning unchanged.

Publication

European Sustainable Investment Funds Study 2021

Sustainable funds more than doubled in the last three years signalling a greener Europe.

Publication

zeb.market.flash: Issue #37

Q2 2021: Promising first half for the banking sector

Publication

How to fight financial crime

Stop the money flow from illegal activities and disrupt the criminals involved with advanced analytics.

Publication

Online mortgages

Online mortgages offer untapped potential for banks. Digital offerings required for construction and housing financing.

Publication

Study on the private health insurance market

Where do private health insurers ocurrently stand in their goal to become solution-oriented health service providers?

Publication

zeb.market.flash: Issue #36

Q1 2021: Inflation on the horizon – bank stocks are rallying

Publication

European Banking Study 2021, 1st edition

ESG as a unique opportunity for post-crisis banking

Publication

Sustainable banking

How sustainability can be implemented in the banking sector with ambitious players.

Publication

Digital Claims Study

How far has the digital transformation in claims management actually progressed?

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Publication

Insurance: Products of the future

The insurance products of tomorrow need to be more customer-centric and operationally more efficient.

Publication

Process management study 2020

No luxury, but indispensable in the future!

Publication

Digital Pulse Check 4.0

Digital transformation of European banks? In full swing? Or stopped?

Publication

European Insurance Study 2020

How the Coronakrise is driving digital insurance sales.

Publication

The changing shape of digital insurance

Interactive study on how the digital insurance world is transforming.

Publication

Cloud or out

More and more companies are taking the step from limited cloud pilots to a more comprehensive use.

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Cooperative banks: Merging and staying regional

How regionality and and proximity to the customercan be maintained.

Publication

European Asset Management Study 2020

New survey of asset managers with a strong European footprint.

Publication

Cyber Security

Only with a multidimensional approach do banks have a chance of surviving in the digital threat situation.

Publication

European Banking Study 2020, 2nd edition

COVID-19 and expected capital shortfalls for European banks.

Publication

Turning securities services profitable

How to unlock added value in post-trade operations.

Publication

European Banking Study 2020, 1st edition

How COVID-19 might affect Europe´s banks.

Publication

COVID-19 accelerates digital transformation

Differentiation and clear customer value propositions are decisive .

Publication

Retail sales: Savings bank

Seizing the opportunities in retail sales.

Publication

Sustainability Study 2020

Rising demand is changing the banking business for good.

Publication

Data Analytics for Financial Services Providers

Data-analytics—or how to find the best uses for data-driven tools.

Publication

Robotic Process Automation Study

Study and new simulation tool: Check out the potentials of your processes.

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Publication

Mobile banking for retail banks

Success factors from our current benchmarking.

Publication

Efficient lending processes 2020

Regional banks are still under enormous pressure with their business models. A key lever is to make lending processes more efficient.

Publication

Data Analytics: Activate customers

The zeb customer activation method via data-supported motive identifcation.

Contact

Do you have questions on our publications? Then write us an e-mail.

We are looking forward to your message!

Publications

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Contact

zeb
Marketing & Communications
Hammer Straße 165
48153 Münster
Germany

e-mail publications@zeb.eu

Publications

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Contact

zeb Marketing & Communications Hammer Straße 165 48153 Münster Germany

e-mail publications@zeb.eu

zeb
Marketing & Communications
Hammer Straße 165
48153 Münster
Germany