zeb.Podcast series "Sound of Finance"
Exclusive financial services know-how from zeb also available as a podcast
Our podcasts deal with topics across the entire value chain of large and private banks as well as regional banks, insurance companies and financial intermediaries. We talk about management topics, pricing models or artificial intelligence, i.e. everything related to the financial services sector.
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In conversations, our experts share their knowledge, experience and assessments of current studies, projects and trends with our listeners.
James Williams, Senior Consultant at zeb consulting, talks to his colleague Caroline Wolf about "omnichannel management" and how changing customer behaviour and expectations combined with technological progress should lead to seamless and integrated access to banking products via multiple channels in a perfect world.
"Turn those affected into participants." zeb talks to Dietmar Dertwinkel, member of the Managing Board of Volksbank Greven, about digitization, why people are at the focus of attention and the necessity of change management.