Publications

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Stay tuned with our current studies, topics and cases.

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What could a future look like where personal banking runs on autopilot? What role will AI agents play in this and what challenges will banks be facing?

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Omnichannel: Excellence in customer and advisory services

How regional banks can hold their own against (digital) competitors in the retail banking business.

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Swiss Asset Management Study 2025

New study in collaboration with the Asset Management Association Switzerland (AMAS).

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zeb’s Sustainability Information 2024

Making responsibility visible – sustainability at zeb.

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The future of bank management

How regional banks are mastering the current challenges and which strategic approaches can secure their future.

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New regulatory package for payment services

New regulatory package for payment service providers. Find out more now!

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European Payments Study 2025

Deep dive into consumer payments and related fee pools in Europe.

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Change management as a business case for insurers

Change management as a business case for insurers – making project success measurable.

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HR strategy as the key to combating the skills shortage

The challenges that companies are facing today require a radical transformation of HR work.

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zeb.market.flash #51: Unstable markets and transatlantic divergences

How Western European banks are defying the capital market downturn and the challenges posed by the German debt package.

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Europe diving into crypto

European financial institutions increasingly show appetite for DLT & digital assets.

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Life insurance study Germany

How the German life insurance industry can ensure its competitiveness with a clear focus and technological innovation.

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European Insurance Study 2024

The countries facing the greatest demographic challenges – and how insurance companies can respond to these

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CFO Study 2024

Current assessment and fields of application for AI in Finance divisions.

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Working Paper Data Act

Prospects and opportunities for insurers under the new data protection law.

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Private Banking Study Germany 2024

The development of the private banking market in Germany and the associated challenges and opportunities.

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Biodiversity - the underestimated challenge

Green paper biodiversity - the underestimated challenge (in German).

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Sustainability information by zeb

Our strategy has a clear focus on ESG (environmental, social and governance) aspects.

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zeb.market.flash. Issue #50: Interest rate turnaround 2.0 – banks need to adapt

This issue gives a compact overview of the most important developments in the global banking market in Q3 2024.

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European Asset Management Study 2024

The asset management industry is currently under considerable pressure.

Whitepaper Psychologische Sicherheit Schweiz Edition

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Psychological safety in organizations - Edition for Switzerland

Psychological safety is finding its way onto the agenda of decision-makers, also in the financial services industry. It promotes a positive corporate culture and thus the company’s success.

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zeb.market.flash. Issue #49: On track for success but complex subjects ahead

This issue gives a compact overview of the most important developments in the global banking market in Q2 2024.

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The impact of geopolitical risks on Swiss Banking

The current geopolitical situation is becoming increasingly uncertain. Geopolitical threats and actions are influencing financial markets, particularly affecting Swiss banks.

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European DLT and Digital Assets Study 2024

The study shows that many institutions have continued to drive their DLT/DA agendas - and that the window for hesitant financial institutions is closing.

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ESG in regional banks

In a world characterized by rapid change, regional banks are facing a multitude of challenges. One of these, which is increasing in importance, is the topic of sustainability or ESG.

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ESG implementation study: Europe’s banks under the microscope

Between ecological ambition and economic reality

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Digital euro

Although uncertainties remain, banks can start preparing.

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Social sustainability in real estate investments

Chances, opportunities and solutions for the holistic consideration of ESG in property investments.

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Psychological safety in organizations

Psychological safety is finding its way onto the agenda of decision-makers, also in the financial services industry. It promotes a positive corporate culture and thus the company’s success.

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European private client business 2024-2026

Economic potential from European private client business and implications for bank management.

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The bank branch of the future

By physically showcasing the bank’s value proposition, the branch of the future becomes a place for interaction, collaboration and community.

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zeb.market.flash. Issue #48: A splendid start into a potentially challenging year

Commercial real estate in turmoil and vulnerability of Western European banks.

Study

The role of capital markets in Germany

Five questions on the state of play, current opportunities, and themes for the future

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European Asset Management Study

Our Study showcases a comprehensive analysis of current market dynamics within the European asset management industry.

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Bank management in turbulent times

Savings banks—Empower people and organization

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zeb.market.flash. Issue #47: Caution is advised despite positive outlook

2024 – transitional year to a new equilibrium.

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Working Paper ELTIF 2.0

The not-so-new “ELTIF” distribution label is getting a new boost from the March 2023 amendment of the corresponding regulation.

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European Insurance Study 2023

Which insurers are growing while staying profitable – and why claims management is now becoming even more important.

zeb MarketFlash 46; Zinserhöhung; Rate hike cycle

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zeb.market.flash. Issue #46: Rate hike cycle coming to an end

The central banks’ balancing act of tackling inflation without stalling the economy is going into the next round.

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Corporate Banking Study 10.0

This corporate banking study reveals how to take full advantage of these opportunities – and in which three fields of action you need to set the course for growth.

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Sustainability regulation in the financial center Switzerland

How banks in Switzerland can prepare for possible future regulations

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Bank crashes in 2023

Misfortune or systemic imbalance? Lessons and consequences of recent bank failures for banking supervision in the euro area.

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zeb.market.flash. Issue #45: Regulatory gaps between the U.S. and the euro area.

The banking turmoil in March 2023 caused some U.S. banks to fail, while euro area banks remained stable. Our detailed comparison reveals existing regulatory gaps between midsized U.S. banks and euro area banks.

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zeb.market.flash. Issue #44: Banking turmoil raises old familiar questions

The collapse of Silicon Valley Bank and Credit Suisse in March 2023 caused significant turmoil in global banking and beyond.

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Private Banking Study Austria 2022

Our analysis of the private banking market in Germany identified challenges and opportunities in times of crisis.

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Process management study 2023

How can banks and savings banks develop sustainable process management that gets more out of it?

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Private Banking Study Germany 2022

Our analysis of the private banking market in Germany identified challenges and opportunities in times of crisis.

MarketFlash#43: Value drivers in banking

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zeb.market.flash. Issue #43: Value drivers in banking

With challenging times ahead, banks start to brace themselves amidst bleak economic outlook. But the question remains: is there a universal framework of value drivers?

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RPA Study

Challenges and success factors for realizing the full potential of Robotic Process Automation.

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CFO Study 2022

Empowering finance: The way to enable CFOs to play their full strategic role.

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Insurance Study 2022

Which insurers are growing while staying profitable – and why claims management is now becoming even more important.

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Retail ESG Study Austria

How banks can contribute to reducing the energy consumption of buildings – and benefit from it.

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Retail Study Switzerland

How banks can contribute to reducing the energy consumption of buildings – and benefit from it.

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Retail ESG Study Germany

How banks can contribute to reducing the energy consumption of buildings – and benefit from it.

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European Banking Study 2022

European Banking Study 2022 - a selection of key insights.

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Lending business study 2022

Efficient and customer-oriented credit processes are drivers for banks and savings banks. The current, now 3rd edition of the credit study takes up this topic.

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zeb.market.flash. Issue #42: Rebirth of the deposit business

How did the deposit business fare in the past, how will it develop and what is the current playing field across Europe? Is a “battle for deposits” looming?

Contact

Do you have questions on our publications? Then write us an e-mail.

We are looking forward to your message!

Transformation and Change for Financial Services

Consulting for Financial Services

Insights für Financial Services

ESG für Financial Services

zeb - partners for change

Publications

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Contact

zeb
Marketing & Communications
Hammer Straße 165
48153 Münster
Germany

e-mail publications@zeb.eu

Transformation and Change for Financial Services

Consulting for Financial Services

Insights für Financial Services

ESG für Financial Services

zeb - partners for change

Publications

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Contact

zeb Marketing & Communications Hammer Straße 165 48153 Münster Germany

e-mail publications@zeb.eu

zeb
Marketing & Communications
Hammer Straße 165
48153 Münster
Germany