Who we are
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Publication

Our expertise for your company

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Stay tuned with our current studies, topics and cases.

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Publication
Mobile banking for retail banks
Success factors from our current benchmarking.
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Publication
Efficient lending processes 2020
Regional banks are still under enormous pressure with their business models.
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Publication
Data Analytics: Activate customers
The zeb customer activation method via data-supported motive identifcation.
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Article
Corporate Banking Study 8.0
In the most recent version 8.0, the focus is on corporate banking in the wake of the Covid-19 crisis.
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Publication
Insurance Companies: Digital customer interface
Targeted digitalization of customer contact points.
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Publication
Pricing Excellence—choosing the right pricing strategy
How to successfully introduce an overall customer pricing system.
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Article
core Cooperative Banks: Digital Transformation
How cooperative banks are mastering the digital transformation.
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Article
European Banking Study 2020 - the climate edition
Climate change and its impact on banking.
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Article
Bankers home alone
Exclusive survey: How ist the financial industry working during the pandemic?
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Article
Study on the German building society sector 2019
It is still way too early to give up on building societies.
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Article
Insurers of the future
With Data Science to success.
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Article
Agile Readiness Study
Agility—the greatest misunderstanding of our time. Read more about the key findings in our latest study.
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Publication
What´s next for Private Banking?
An industry caught between tradition and new technology.
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Publication
Data Analytics for Financial Services Providers.
Data-analytics—or how to find the best uses for data-driven tools.
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Article
Private Banking Pricing Pulse Check
Service-oriented pricing framework as a lever.
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Publication
European Insurance Study 2019
Data science as an accelerator for growth.
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Publication
Digital: Savings bank
Gradually taking all employees on a journey into the digital future.
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Publication
European Banking Study 2019
Profitability remains the core problem of European banks; consistent digitization a success factor.
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Publication
Digital Pulse Check Insurance 2019
Europe´s insurance companies have become more digital.
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Publication
Digital Pulse Check 3.0
Banks need to win customers over on the digital front
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Publication
Big Data and Analytics
Big data & analytics is not a necessary evil for financial services, but gains a footing for their economic future.
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Publication
European Asset Management Study 2019
The European asset management industry needs to become more cost-efficient to ensure profitable growth.
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Publication
European Retail Banking Study 2019
Banks can considerably improve their profitability if they concentrate on their traditional strengths.
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Publication
Corporate Banking Study 6.0
In the end, the digitally networked bank wins.
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Publication
Your way to Pricing Excellence
The greatest lever for an improved profitability of financial institutions
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Publication
Robotic Process Automation
In which areas can RPA be used sensibly and economically?
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Publication
The European CFO in Financial Services
The CFO as Chief Future Officer—the new role of bank CFOs.
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Publication
Towards banking-as-a-service
Cloud-based service models taking over the banking industry.
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Publication
Private Banking in a digital world
Digital transformation is about to shake the world of private banking to its very core.
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Publication
Connectivity: Savings bank
Digital transformation forces savings banks to evolve their regional business models and to clearly focus on their customers.
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Publication
Impulse: Savings bank
Together with our clients, we analyze the challenges savings banks are facing in a difficult market environment.
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Publication
Future: Savings bank
The current market and regulatory changes require decisive action from savings banks.
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Article
Private banking services offered by regional cooperative banks
Profitability analysis based on a business case.

Contact 

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zeb
Marketing & Communications
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48153 Münster
Germany
e-mail publications@zeb.eu