Who we are
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Publication

Our expertise for your company

Tomorrow’s world of finance in focus: read on to find out more about us and our ideas in academic research and business practice.

Overview of publications

Stay tuned with our current studies, topics and cases.

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Publication
Insurance: Products of the future
The insurance products of tomorrow need to be more customer-centric and operationally more efficient.
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Publication
Cyber Security
Only with a multidimensional approach do banks have a chance of surviving in the digital threat situation.
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Publication
European Banking Study 2020, 2. edition
COVID-19 impact on European banks’ capitalisation.
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Article
Turning securities services profitable
How to unlock added value in post-trade operations.
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Article
COVID-19 accelerates digital transformation
Differentiation and clear customer value propositions are decisive .
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Publication
Retail sales: Savings bank
Seizing the opportunities in retail sales.
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Article
Transformation lever sustainability
More than just fair trade coffee.
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Article
Sustainability Study 2020
Rising demand is changing the banking business for good.
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Publication
Data Analytics for Financial Services Providers.
Data-analytics—or how to find the best uses for data-driven tools.
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Publication
Robotic Process Automation
Study and new simulation tool: Check out the potentials of  your processes.
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Publication
Mobile banking for retail banks
Success factors from our current benchmarking.
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Publication
Efficient lending processes 2020
Regional banks are still under enormous pressure with their business models.
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Publication
Data Analytics: Activate customers
The zeb customer activation method via data-supported motive identifcation.
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Article
Corporate Banking Study 8.0
In the most recent version 8.0, the focus is on corporate banking in the wake of the Covid-19 crisis.
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Publication
Insurance Companies: Digital customer interface
Targeted digitalization of customer contact points.
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Publication
Pricing Excellence—choosing the right pricing strategy
How to successfully introduce an overall customer pricing system.
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Article
core Cooperative Banks: Digital Transformation
How cooperative banks are mastering the digital transformation.
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Article
European Banking Study 2020 - the climate edition
Climate change and its impact on banking.
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Article
Bankers home alone
Exclusive survey: How ist the financial industry working during the pandemic?
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Article
Study on the German building society sector 2019
It is still way too early to give up on building societies.
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Article
Insurers of the future
With Data Science to success.
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Article
Agile Readiness Study
Agility—the greatest misunderstanding of our time. Read more about the key findings in our latest study.
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Publication
What´s next for Private Banking?
An industry caught between tradition and new technology.
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Article
CFO Study 2020
CFO-study 2020: Banks’ finance executives face ever-widening range of tasks
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Article
Private Banking Pricing Pulse Check
Service-oriented pricing framework as a lever.
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Publication
European Insurance Study 2019
Data science as an accelerator for growth.
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Publication
Digital: Savings bank
Gradually taking all employees on a journey into the digital future.
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Publication
European Banking Study 2019
Profitability remains the core problem of European banks; consistent digitization a success factor.
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Publication
Digital Pulse Check Insurance 2019
Europe´s insurance companies have become more digital.
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Publication
Digital Pulse Check 3.0
Banks need to win customers over on the digital front
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Publication
Big Data and Analytics
Big data & analytics is not a necessary evil for financial services, but gains a footing for their economic future.
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Publication
European Asset Management Study 2019
The European asset management industry needs to become more cost-efficient to ensure profitable growth.
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Publication
European Retail Banking Study 2019
Banks can considerably improve their profitability if they concentrate on their traditional strengths.

Contact 

Do you have questions on our publications? Then write us an e-mail. 

We are looking forward to your message!

zeb
Marketing & Communications
Hammer Straße 165
48153 Münster
Germany
e-mail publications@zeb.eu