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Sparkassen Privatkundenvertrieb_1920x1080.jpg

Savings banks – retail banking sales

In times of demographic change and digital transformation, savings banks are confronted with decisive challenges in retail banking sales.

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Increasing the share of wallet

In particular by strengthening sales performance and expanding interest and commission business.

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Increasing the market share

Acquiring new customers, identifying untapped potential and retaining existing customers are essential aspects.

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Adjusting the sales structures

This includes capacity measurement and staffing in sales as well as the centralization of selected tasks.

“The effectiveness of sales concepts in retail banking can only be determined once they have actually been implemented.”

Martin Seidenberg, Partner

Solutions for retail banking sales

The further development of a successful retail banking strategy must comply with the central concepts of the Savings Banks Finance Group but must also be implemented quickly to achieve the desired results in the income statement. Our approach aims to offer strategic, innovative and efficient solutions:

Strategic elements

Analyzing the potential, strategically (re)aligning sales in various segments.

Growth and innovation

Developing customer relationship models, end-to-end concepts, product and pricing solutions

Efficiency

Implementing digital advisory processes, efficiency strategies, branch structure analyses and capacity benchmarking.

Sales excellence

Increasing sales performance, developing advisory concepts, payment and app strategies as well as sales and process management, enhancing employee skills

Our references