
Insurance – Empower people and organization
“Customers will only love your insurance company if your employees do.”
Claus Peter Hendricks, Senior Manager, zeb
Challenges
Insurance business in transformation – world of work in transformation
Insurers are under enormous pressure to change. How does zeb support the insurance industry in improving its ability to innovate and change? How can (decision-making) processes be made more efficient and customer-centric? How can employer attractiveness be increased and skills shortages be addressed?