Customer service centers (CSC) and digital advisory centers are becoming increasingly important.

Our communication on progress report 2021-22

Claus Peter Hendricks, Senior Manager at zeb, describes in an interview how sales units are changing to be successful in the future.

Q1 2022: Post-war economic perspectives and impact on banks

In workforce restructuring, a lot comes down to attitude. An interview with Carolin Woltering, Senior Consultant, and Jörk Jarick, Senior Manager, on the topic of workforce reduction and restructuring as part of transformation processes.