Change management as a business case for insurers

Change Management

zeb.ChangeCompass – making project success measurable

 

The insurance industry is facing a profound transformation, marked by increasing regulatory requirements, digital disruption and changing customer expectations.

Despite these challenges, any approach to change management is often unsystematic and reactive. This can jeopardize lasting success. Inadequate change management can result in measurable financial losses. Changes that are insufficiently managed can give rise to resistance among the workforce, leading to inefficient processes and failed projects. Delays and friction are directly reflected in rising costs and missed market opportunities.

By contrast, structured change management prevents financial losses and increases the efficiency of projects. The zeb.ChangeCompass offers an innovative solution by transferring “soft” factors into a KPI-based status quo assessment and calculating a euro amount that is at risk if no measures are taken. This enables companies to address the need for change in a targeted manner and use valuable resources efficiently – basic requirements for meeting the challenges of the future.

 

Find out more in this publication:

  • How projects fail because people don’t like change
  • Why doing without change management doesn’t save money, but costs a bomb
  • How measurable change management makes projects successful

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Thank you for your interest. Please fill out the form to receive a link to the complete document (pdf) via e-mail. Info: Only available in German

Further reading

zeb is a thought leader in the financial services sector. Below you will find a selection of our current publications.

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