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We are currently witnessing a significant increase in uncertainty and crises. It is becoming increasingly clear that strengthening resilience as a key organizational capability is essential – especially in the financial services industry.
Our world has recently undergone a turning point: the COVID-19 pandemic, the shift in inflation and interest rates, the war in Ukraine, and the resulting new geopolitical landscape—these events together form what is now referred to as a "polycrisis." They overlap and reinforce one another, creating a climate of uncertainty and volatility.
Banks are central players in the economic system. Their role and function make them particularly vulnerable to exogenous factors. This underscores the need to proactively prepare for uncertainty and potential crises.
Tool-Based Resilience Measurement
With RESMES – the resilience measurement solution developed by zeb in collaboration with the Fraunhofer Institute for High-Speed Dynamics (EMI) – we offer a practical and scientifically grounded approach.
The Resilience of Banks Is Built on Three Core Capabilities
- Anticipation: The ability to identify and assess potential crises at an early stage.
- Robustness: The ability to absorb the immediate impact of a crisis and thus ensure continuity.
- Regeneration: The ability to recover quickly and adapt to a new (normal) state after a crisis.
In the future, strengthening resilience as a key organizational capability will be crucial for optimal crisis preparedness and management. From zeb’s perspective, this requires targeted, preparatory measures in every financial institution.
While the importance of resilience is increasingly acknowledged—and many banks have already implemented individual elements of these core capabilities—what is often lacking is an integrated and consistent management approach.
