Corporate Banking Study 8.0: Corporate banking in the wake of the COVID-19 crisis

We have been conducting regular studies on corporate banking since 2004. In these studies, we analyze fundamental market developments, derive the strategic implications and draw up concrete recommendations for action. In light of the Corona crisis, we have prepared a complete overhaul of the zeb.corporate banking study. Our full focus is dedicated to corporate client business in the wake of the Corona pandemic and deriving the medium-term consequences. After a brief description of the Corona shock in the first chapter, the second chapter deals with its impact on the economy, negative interest rates, revenue and profit potential in corporate banking, regulation and digitalization. The third chapter outlines the necessary steps in the prioritized areas: 

Adjust sales and distribution

• refining the “post-crisis” distribution model
• managing growth limitations (caused by RWA) 
• crisis-oriented enabling program
   

Manage greater credit risks

• Corona scoring/risk monitoring
• strengthening the management of problem loans
• credit pricing 
   

Enhance efficiency

• optimizing the location policy
• developing a Customer Contact Center
• institutionalizing virtual collaboration
   

Transform digitally

• digital credit process
• agile sales and process management
• “digitally loading” the relationship managers