Data Analytics and AI

How financial services providers put data-driven technologies and methods to good use

The financial services sector: fit for the future

AI is not a question; it is the answer to profound changes

Artificial intelligence (AI) and data analytics are essential tools for financial services providers: those who use them make themselves fit for the future, but they need to be ready to change. Those who ignore these technological developments will save resources in the short term. In the medium term, however, this decision will have severe consequences. Many banks and financial services providers are beginning to recognize the significant potential of AI to expand and optimize their business and operating models, allowing them to move away from a product-centric and towards a customer-centric approach. However, faced with a multitude of potential solutions and a rapid pace of development, institutions are struggling to assess which data-driven technologies suit their individual needs best: how can they identify the right solutions in the fields of big data, advanced analytics and AI processes to advance their organization?

Such a phase of doubt is not a showstopper. In fact, it’s a great opportunity to determine an institution’s AI readiness and evaluate its individual needs. The most crucial factors for these considerations are market potential and available resources. After all, AI and data analytics are not an end in themselves, but the basis for an up-to-date strategy to solve classic business tasks: achieving customer satisfaction, designing efficient processes and making better decisions
At zeb, we strive to help our clients find out how to optimally deploy these technologies in order to create tangible added business value. In addition, we assist them in meeting the necessary requirements and conditions to establish and maintain AI as an integral part of their entire organization.

The zeb approach to data analytics and AI strategies

We provide modern and ambitious financial services providers with holistic consulting on how to use data-driven technologies and support them in the resulting transformation process. Our focus is on applications from the areas of sales, customer interaction, processes, management and decision-making. This includes helping our clients identify, evaluate and implement value-adding use cases. From IT and compliance to industry knowledge, we support financial services providers in creating a strong foundation for AI to become an integral part of their business processes, taking into account the highly regulated environment. 
Feel free to approach us, if you want to conceptualize your basic strategy, evaluate initial ideas, turn prototypes into successful products or reassess your existing structures and solutions!

AI scenarios for financial services providers

Inspiring customers

In the financial industry, customer interaction and sales analytics are becoming more and more important.

Optimizing processes

Intelligent automation makes old processes leaner and more efficient.

Making decisions

Creating a better basis for decision-making minimizes risks and helps identify potential.

Laying the foundation

Preparing the organization and enterprise architecture for AI and data analytics.


zeb consulting is a Thought Leader in Financial Services. Enclosed you´ll find a selection of our current publications. 

How do companies create a culture where colorful is commonplace?
The 7th MaRisk amendment
A balancing act of regulation: Artificial intelligence in banks and insurance companies.
The fascination of family offices and what they have to do with impact investing.
Data and society: why feminist artificial intelligence matters to financial services
Economic forecasts in times of highest uncertainty
Help - Sustainability Reporting
WebID Solutions
Innovations that will revolutionize the financial services industry
What does a bank need to do to become sustainable?
What does a bank need to do to become sustainable?
The risk-bearing capacity of banks
Do consultants need an "I-brand" on social media?
What do blockchain, crypto and accounting have in common?
When is a bank ready for change and transformation?
A bank defies the war
Claims management at insurers
End of an era
MaRisk amendment
Digital assets and the future of the financial industry
Financing sustainable growth
Back to the future: 30 years of zeb consulting This is how brokerage infrastructure works today
Consent made easy: our response to the BGH verdict
Regional banks and the market for wealthy customers
How do regional banks remain profitable?
Inflation is here to stay
A savings bank rebuilds itself
The digital euro
Success factors for growth in the European insurance market
A banking transaction is still something intimate
Why we also advise outside of consulting
Dream job as a consultant
Lifelong learning with zeb's experience curve.
ESG. Taxonomy. Sustainability.
Bitcoin, NFTs and the Metaverse
Prejudice in companies. What´s the problem?
Fast, seamless and secure: the future of payments
Fast, seamless and secure: the future of payments
Algorithm vs. human: Where does the future of asset management lie?
Quantum Computing and the power of speed
Digital. Sustainable. Platform
Banking regulation
Back and forth. Empty your pockets
Investing must be easy
A consultancy as incubator: The example of zeb.applied
The bank as a solution provider with respect to housing
Financial Planing in an agile world
How do mergers of cooperative banks succeed?
The office as a place of encounter
Earn money? Or do good? Or both?
How to fight financial crime
Cash and digitalization: friend or foe?
Corporate culture and purpose-driven organizations
Do regional banks still have a future?
Online Mortgages: The next revenue driver for banks?
Learning of the future
Process optimization: Good for banks and their employees
Penta: Platform instead of a bank
Detecting and avoiding misconduct in banks
Data, digitalization and the glasses of Jürgen Klopp
Investment strategies for Austria and beyond
Corona and Recruiting
Business case sustainability?
Omnichannel Management
European Insurance Study 2020
Teamwork and Leadership
Climate Change and ESG
All agility. Or what?
How digital are Europe's banks really?
Why do current accounts cost money?
Data analytics and customer activation

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