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20 years of findic – our history, our future
For two decades, findic has been supporting the digital transformation of the financial industry. We are part of the zeb group and, as a specialized implementation partner for IT system integration in the financial services sector, help our clients shape the digital future. In this interview, zeb Partner Udo Jacobasch looks back on the beginnings of findic as well as changes in the industry and provides an outlook on the coming years.
What prompted you to found findic 20 years ago?
Udo Jacobasch: 20 years ago, we founded findic with a clear vision in mind: to round out zeb’s strategy and management consulting value chain. Our aim was to offer financial services providers a comprehensive solution from a single source – a genuine one-stop shopping experience for all consulting needs. We have been pursuing this goal for two decades now, creating added value for our clients, helping them become more efficient and supporting them with our holistic expertise.
What exactly does findic do?
findic is the specialized implementation partner for IT system integration in the financial services industry. What makes us special is our close integration with zeb, our focused service portfolio and our exceptionally high quality standards. These factors help us create sustainable added value for our clients and strengthen the value creation of the entire group. Our clients are primarily large universal banks in Germany but also private banks as well as savings and cooperative banks. Together, we are driving the digital transformation of the financial industry.
How has the industry changed over these two decades?
Looking back, the industry has changed completely. In the early 2000s, it was all about outsourcing and reducing costs – and the systems were all on-premises. Cloud systems were still a dream of the future back then.
Then came the great wave of digital transformation: fintech companies entered the market, open banking and API development became buzzwords, and at the same time regulatory and compliance requirements increased.
Now, in the 2020s, we are talking about cloud-first strategies, platform models and, of course, artificial intelligence. The drivers of this development are clear:
Technology – cloud, AI and API ecosystems have redefined the rules of the game.
Regulation – legal requirements such as the GDPR, DORA or Basel III are setting new standards.
Client needs – digital services and personalization are no longer optional extras but basic demands.
Market pressure – fintech and big tech companies are significantly increasing competition.
"In the past, the focus was on cost optimization. Today, our clients expect digital services, customized offers and high innovation speed.”
Udo Jacobasch, Partner
How have your clients’ needs changed over the last 20 years?
In the past, the focus was on cost optimization. Today, our clients expect digital services, customized offers and high innovation speed. They want solutions that are not only efficient, but also future-proof – in an environment that is becoming increasingly complex due to regulation and competition.
And how has findic reacted to these changes?
We have constantly been evolving to meet the requirements of the industry – and that is precisely what makes IT service provision so interesting. There is no such thing as standing still. Novel technologies, changing regulatory frameworks and the growing expectations of our clients are what drives us to keep coming up with new solutions. This means that we have to remain flexible, adopt innovations at an early stage and always offer our clients the best possible implementation.
Which trends or developments will have the greatest impact on the future of your industry?
We are currently experiencing the dawn of a new IT era: the evolution of artificial intelligence. AI will create completely new requirements as well as opportunities for all industries – from automation and data-driven decision-making to entirely new business models. This means that we must recognize opportunities early on and design innovative solutions together with our clients.
Where do you see findic in the next five to ten years?
IT is playing an ever more important role in our industry. As part of the zeb group, findic is the engine of digital transformation. We will continue to develop our market, consistently pursue existing opportunities and leverage new ones. We are a growing company – and we want to continue to be a driving force of the financial industry’s digital transformation in the future.
How has the findic team developed over the years? What makes findic’s corporate culture special?
From the very beginning, our culture was characterized by a strong team spirit and human touch. People are at the center of what we do. Collaboration, mutual appreciation and a strong sense of cohesion are no mere buzzwords for us but a way of living and working. This is the basis of our success – and of the pleasure we take in what we do.
If you had to summarize the anniversary in one sentence, what would it be?
20 years filled with enthusiasm and team culture – and they are only the beginning of our journey into a great future.
What does the name “findic” stand for?
findic = financial industry IT consulting
