Digitalization in the insurance sector was once again the focus of this year’s German specialist trade fair for the finance and insurance market (DKM) in Dortmund that ended on Thursday, Oct 26, 2017. Numerous companies and sector experts presented their products and ideas for the future to approx. 17,000 visitors.

The fascinating highlights of this year’s “Kongress InsurTech” held by zeb and ERGO included discussions with board members in which ERGO executive Stephan Schinnenburg expressed his strong belief that insurance policies are still actively sold and not simply purchased regardless of the level of digitalization . Frank Kettnaker, board member of Alte Leipziger insurance, also pointed out that brokers will continue to play a key role in sales and that the digitalization of broker-preferring insurance companies therefore has to focus more on end customers than brokers.