Challenges

The European payment landscape is following a two-fold development: concentration of payment processing with few and a dispersion of the payment customer interface with a number financial and non-financial industry players. Both groups need to address efficiency and innovation simultaneously in order to stay afloat in a market driven by:  

• Ever more demanding customers 

Customers want the convenience to pay in real time wherever they are. 

• Reduced readiness to pay 

With payments having become a commodity regardless of method, the fee pool of account and transaction fees have become smaller.

• Shorter tech cycles and tech native competition

Implementation of new technical possibilities create added costs for incumbents. At the same time, bigtechs and fintechs are using this to enter the landscape as wallets and enablers. 
 

• Simultaneous introduction of international standards

Ongoing regulatory demands require massive investments in the renewal of payment infrastructure.

• Manual exception handling incompatible with growth of transaction numbers 

Outdated transaction-monitoring systems and manual processes result in rising costs—without reducing risks.

Solutions

We have helped European incumbents and challengers as well as regulators and investors shape their strategic payment agenda. Our team has a deep knowledge of the payment industry on a strategy, process and technology level enabling us to provide turnkey solutions.