Private Banking Pricing Pulse Check

Cover Private Banking Pricing Pulse Check 2020

Service-oriented pricing framework as a lever

Looking at the business figures of many providers of private banking services, a fairly uniform development can be seen in recent years: constant income at best in spite of significantly rising volumes, substantially lower margins, high regulatory expenses, and profits that are characterized by positive extraordinary items. If there is no noticeable increase in profitability in the medium term and the current market environment continues, companies will have to ask how sensible it is to keep operating.

At the same time, private banking clients are indicating a high willingness to pay for high-quality, personalized services and the resulting time savings. They see the price as part of the total client care package. If a bank has a good integrated package of offers and services, then a well-designed and service-oriented pricing framework provides a considerable lever for realizing earnings potentials. 

In light of the relevance of pricing right now, zeb surveyed executives and pricing specialists at European institutions on their existing pricing framework and compiled the findings in the “zeb.Private Banking Pricing Pulse Check”.

Take part

This is an ongoing study. Are you interested in taking part? Then please fill out the form to receive a link to the questionnaire.

After taking part, our experts will contact you with your individual results compared with peers as well as the detailed study results.

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Further reading

zeb is a thought leader in the field of financial services. Please find a selection of our recent publications below.