The changing shape of digital insurance

How the insurance world is transforming
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European Insurance Study 2020

How the COVID-19 pandemic is driving digital insurance sales

The battle for the customer interface

Insurance companies need to allow new and flexible forms of availability to avoid losing touch with customers

 

Too little revolution

At the moment, the insurance industry is doing well. However, there is a lack of growth because insurers are still hesitant in taking the opportunities offered by digitalization and data science.

Impulses for driving change

The insurance sector is going through a period of change and needs to reinvent itself in many areas. 

References

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